Policies, Terms, & Conditions

Return Policy

Products must be returned unused and in original condition within 14 days of purchase. All approved returns will receive store credit only.

Shipping Policy

At Purely Gifted, we strive to deliver your handcrafted products with care and in a timely manner.

Processing Time:
Orders are processed within 2–4 business days. Please allow additional time during holidays or special promotions.

Shipping Rates & Carriers:
Shipping is calculated at checkout based on your location and preferred shipping method. We partner with trusted carriers to ensure safe delivery.

Tracking:
Once your order ships, you will receive a tracking number via email to follow your package’s journey.

Shipping Locations:
We currently ship within the United States. 

Delays & Damages:
While we do our best to ensure smooth delivery, Purely Gifted is not responsible for delays caused by the carrier or for lost/stolen packages once marked as delivered. Damaged items must be reported within 48 hours with photo proof. 

Terms and Conditions

1. General Use

This website is owned and operated by Purely Gifted. By accessing or using this site, you agree to be bound by these Terms and Conditions and any applicable laws. If you do not agree, please do not use our website.

2. Product Information

We take pride in offering handcrafted, natural products. Descriptions and ingredients are provided to the best of our knowledge. However, individual results may vary. Always patch test and consult your physician if you  have concerns, especially if pregnant or managing health conditions.

3. Orders & Payments

All orders must be paid in full at checkout. Prices and availability are subject to change without notice. We reserve the right to refuse or cancel any order at our discretion.

4. Returns & Store Credit

Due to the nature of our products, returns are only accepted for unused items in their original condition. Approved returns will be issued as store credit only. For full details, please refer to our Return Policy.

5. Shipping

We aim to process and ship orders within 2–4 business days. Shipping delays due to carriers or holidays are beyond our control. Please ensure accurate shipping information at checkout.

6. Intellectual Property

All content on this website—including logos, images, product names, and descriptions—are the property of Purely Gifted and may not be used without written permission.

7. Privacy

Your privacy matters. We do not sell or share your personal information. See our Privacy Policy for more details.

8. Limitation of Liability

Purely Gifted shall not be held liable for any direct, indirect, or incidental damages arising from the use or misuse of our products or website.

9. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website after changes indicates your agreement to the updated terms.

Privacy Policy

At Purely Gifted, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
  • Order Information: Items purchased, order total, and any communication related to your order.
  • Device Information: IP address, web browser, time zone, and cookies used to enhance your shopping experience

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiry
  • Improve our products and customer experience
  • Send promotional offers, with your consent

3. Sharing Your Information

We never sell your personal information. We only share your information with trusted third-party service providers (such as Shopify and payment processors) to fulfill your order and provide essential services.

4. Cookies

We use cookies to provide a better browsing experience, remember your preferences, and analyze site traffic. You can manage cookies through your browser settings.

5. Data Retention

We retain your order information for our records unless and until you request deletion.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Withdraw consent for marketing communications
  • Request deletion of your personal data (as permitted by law)

7. Data Security

We use industry-standard encryption and security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

8. Third-Party Links

Our website may include links to other websites. We are not responsible for their content or privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date.

Contact Us

If you have questions or concerns about this policy, feel free to reach out at:
📧 Purelygifted29@gmail.com

Thank you for supporting Purely Gifted!